Please read my terms and conditions. All items can be ordered through Faire or directly with me by emailing ginadesantisceramics@gmail.com.

Terms and conditions:

Minimum order and reorder amount: $200

New customers: 50% of your order amount is due upfront. The remaining 50% is due when the order ships plus the cost of shipping and handling.

Returning customers: All customers in good standing will have a Net30 account established.

Turnover time: 3-6 weeks including shipping. Most of my items will be made when you place your order. I do carry inventory but it is limited.

Shipping: I will ship with the most cost effective carrier unless you chose a carrier or have an account you would like us to ship through. Shipping is typically 10-20% of the total order cost.

Damages: If any pieces arrive damaged contact me within 5-7 business days of receiving your items and send images to ginadesantisceramics@gmail.com so I can file a claim and send replacements.

About my work: All of my work is handmade in Lakewood, OH by me and my amazing team. Handmade work varies by nature. All measurements are approximate. All work is stamped with my logo. I do not white label my products.

Drop ship: I consider drop ship on a case to case basis. Due to the extra work that drop ship makes for my staff Gina DeSantis Ceramics will retain a 70% cut of the product versus the normal 50% mark up. We must also be reimbursed for shipping and packaging costs.

All sales are final.